Terms & Conditions
Welcome to our website. The webshop ddott.net is operated by Dominik Thieme, with his registered seat at Carrer de Santa Eulalia 21–1ª, 08012 Barcelona, Tax Id. (NIE) ES–Y3984535Y, using the brand “DDOTT” for designating his work and business activities (DDOTT). Throughout the site, the terms “we”, “us” and “our” refer to DDOTT.
1. Description of the Website
1.1. DDOTT creates and distributes digital products (“Fonts”) and physical products (“Goods”). Any individual, entrepreneur, or company (“Client”) may access the e-shop and purchase fonts or products following these Terms & Conditions (“Terms”, “you”).
1.2. Our store is hosted on Woocommerce. They provide us with an online e-commerce platform that allows us to sell our products and services to you, including PayPal.
2. Acceptance of Terms & Conditions
2.2. We reserve the right to update, change or replace any part of these Terms & Conditions by posting updates and/or changes to our website. It is the Clients responsibility to check this page periodically for changes. The continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
3.1. Digital products (“Fonts”) are a set of fonts with copyright parameters distinguishing them from other fonts, in electronic form (.otf and/or .woff – depending on the selected license). Each Font contains a version number that can be accessed using a font manager.
3.2. Physical products (“Goods”) are printed matter on paper or textile designed by DDOTT. Goods are printed in small editions and contain the number of the copy.
3.3. All our products are exclusively available through the website www.ddott.net. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy (§7).
3.4. We have made every effort to display as accurately as possible the colours, features, extent and images of our products that appear at the store. We cannot guarantee that your device displays everything with accuracy. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
3.5. We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products that we offer.
4.1. Prices for our products are subject to change without notice. Our range of products is constantly adjusted.
4.2. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice. We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuity of the Service.
4.3. This site may contain certain historical information. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. The Client agrees that it is his/her responsibility to monitor changes to our site.
5. Ordering process
5.1. The Client chooses the product via the Website, his/her choice is displayed in the shopping cart. In the cart, he/she is asked to fill in basic personal data necessary for the valid conclusion of the Order and the issuance of a valid invoice for the Fees. The Client undertakes to provide true, full, up-to-date and accurate data. Then, the Client shall accept the EULA and/or Terms and place the order. If the Client does not accept any of these terms, the purchase cannot be completed. After the payment via Paypal, the Client receives an order confirmation or download link by email.
5.2. Fonts are delivered via electronic mail within 15 minutes. Goods require shipping and are handled from Monday to Friday, 9 am–6 pm ( UTC+01:00, excluding public holidays). If you make a purchase outside these operating times your order will start to be processed from the next available business day. Please check also the delivery time in §5.3.
5.3. Prices of our products are given in Euro (€) and exclude VAT. The final product price including Shipping Charges (Goods) and VAT (if applicable), will be calculated during the checkout process in the shopping cart.
5.4. In the event of discontinuing the sales of products, or in the event of the lack of such products, the order will be cancelled and the money paid by the Client will be refunded via the banking system.
6.1. Goods are shipped properly packaged and shipped with tracking information.
6.2. Shipping Charges are calculated at checkout. All shipping charges are calculated on the base rate for your country’s shipping zone plus the package’s weight.
6.3. Shipping time depends on your location. Completed and fulfilled Spain orders will be delivered between 2-4 working days, central Europe between 5-7 business days and all over other countries please allow up to 10-14 business days. Note these transit times are estimates and may vary. If your order is taking longer than expected please check in with your local postal depot to see whether it has been re-directed there for collection following a failed delivery attempt to your address. Please do get in touch if you placed an order more than 30 days ago and you still haven’t received the package.
6.4. Because customs policies vary from country to country, international orders may be subject to local customs charges. We cannot mark international orders as a gift as a way of bypassing or reducing customs fees. Any customs, import duties and associated fees are the responsibility of the recipient and are charged once the parcel reaches its country of destination. If Goods are above the threshold and customs entry is required, our logistics partner may charge an additional admin handling fee for customs clearance.
6.5. In rare cases packages are returned because the postal service has been unable to deliver the package. If the shipping address provided by you at the time of the order was incorrect and the package was returned to us, we will ship it again, but a second shipping charge will apply.
7.1. DDOTT does not guarantee the right to cancel and refund any order if the product has already been made available to the Client.
7.2. We only replace products if they are defective or damaged, or if you have received an item that does not match your order. If you need to make an exchange please inform us within 24 hours from receipt of the product by sending an email to: email@example.com. We will send you instructions about where to return your item. We will cover any shipping charges incurred.
7.3. In exceptional circumstances we may issue a refund. When your refund is processed a credit will automatically be applied to your credit card within a certain amount of days.
8. Prohibited Uses
8.1. In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the site or its products: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that could affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.
8.2. The Client shall use the Fonts strictly in accordance with the License. The License shall come into effect no earlier than upon the full payment by the Client of all Fees for the relevant Fonts and License. Prior to such entry into effect of the License, the Client shall not use the Fonts or any its part or phase in any manner whatsoever.
8.3. Any breach of the terms of this agreement shall be cause for termination. DDOTT shall not return to the Client any amounts of Fees paid to DDOTT prior to the termination.
9.1. The Site and its content including text, layout, look, appearance, fonts, graphics, images and videos is property of DDOTT and protected by Intellectual Property Rights, including but not limited to copyright and trademarks.
9.2. All trademarks reproduced in this website that are not the property of, or licensed to, DDOTT are acknowledged on the website.
9.3. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: (a) You may print or download to a local hard disk extract for your personal and non-commercial use only. (b) You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material. (c) You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it on any other website or other forms of electronic retrieval systems.
10. Third-party links
10.1. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.
10.2. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
12.1. You expressly agree that your use of, or inability to use, the service is at your sole risk. DDOTT makes no warranty, condition, representation, undertaking or guarantee of any kind relating to the Website and its contents, whether express, implied, statutory, or otherwise. DDOTT further hereby specifically disclaims, to the extent permitted by applicable law, all implied warranties, conditions, representations, undertakings and guarantees, including, without limitation, with respect to title, merchantability, non-infringement or fitness for a particular purpose.
12.2. DDOTT bears no liability for any damages or losses incurred by the Client in relation to the Website, any product or service (other than such caused by DDOTT intentionally or through gross negligence). This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or Client has advised DDOTT of the possibility of such potential loss), damage caused to the Client’s computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.
12.3. Liability of DDOTT for damage is excluded. Should the aforementioned exclusion of liability not be permitted in any jurisdiction, the Client agrees that DDOTT’s liability for damage shall in no event exceed the amount of EUR 100.
12.4. We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
12.5. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
13. Errors, Inaccuracies and Omissions
13.1. Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
13.2. We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.
14.1. You agree to indemnify, defend and hold harmless DDOTT and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference or your violation of any law or the rights of a third-party.
15.1. The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
15.2. These Terms are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by ceasing to use our site.
15.3. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
16. Entire agreement
16.1. These Terms embody the entire understanding between us and you and supersede all prior arrangements or understandings. If an applicable Court declares any part of it to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
17. Governing law
17.1. These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Kingdom of Spain.
18. Contact information
18.1. Questions about the Terms of Service should be sent to us at: firstname.lastname@example.org
1. Who collects data
Ddott is a small-scale type foundry and publishing project. Dominik Thieme, with his registered seat at Carrer de Santa Eulalia 21–1ª, 08012 Barcelona, Tax Id. (NIE) ES–Y3984535Y, is the Data Protection Officers on this website. Contact details can be found at the bottom of this page.
2. What information do we collect
In order for us to provide you with the best possible experience on our websites, we need to collect and process certain information. Depending on your use of the Services, that may include:
2.1. Browsing — When operating our website we automatically collect: the website from which you visited us, the parts of our site you visit, the date and duration of your visit, your anonymised IP address, information from the device (device type, operating system, screen resolution, language, country you are located in, and web browser type) you used during your visit, and more. We process this usage data in Matomo Analytics for statistical purposes, to improve our site and to recognize and stop any misuse.
2.2. Contact — When you contact us via email, we will collect your name, email address, message, etc. We use this data solely in connection with answering the queries we receive.
2.3. Newsletter — When you subscribe to our Newsletter we will collect your name and email address. We process this information in order to be able to keep you informed in a relevant and personalised way.
2.4. Purchase — When you purchase a product or software on our ddott woocommerce shop, we may ask you to provide us with information such as your first name, last name, mail address, license holder, organization, delivery and billing address, phone number and VAT number. Credit Card information is processed only and directly on the servers of our payment processing partner Paypal. We do NOT store any credit card information at any moment. Third-party services may collect additional Personal Data in the payment process.
2.5. Account — When you create an account on the website, we may ask you to provide us with information such as your first name, last name, mail address and password. We process any information you may share optionally with us (such as your Address, Company, VAT number, etc.).
Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make the website more secure, provide a better user experience, and understand how the website performs and analyze what works and where it needs improvement.
3.2. The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
3.3. Types of cookies we use — (a) Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any Personal Data. For example, these cookies allow you to log in to your account and add products to your basket and checkout securely. (b) Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit etc. These data help us understand and analyze how well the website performs and where it needs improvement. (c) Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns. The information stored in these cookies may also be used by third-party ad providers to show you ads on other websites on the browser as well. (d) Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content on the website on social media platforms. (e) Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.
4. Do not track
We honour Do Not Track (DNT) signals and do not track, plant cookies, or use advertising when a DNT browser mechanism is in place.
5. Who do we share your data with
5.1. With our data processor — We receive your Personal Data through our trusted service provider Matomo. The processing of Personal Data with Matomo is based on explicit consent. Your privacy is our highest concern. That’s why we will not process any Personal Data with Matomo unless you give us clear explicit consent. The Personal Data received through Matomo is stored in Germany (EU) by our web hosting provider: SiteGround Spain S.L. Calle Prim 19, 28004 Madrid, Spain B - 87194171.
5.2. With third parties — We will not pass your details onto any third-party provider, only in specific situations such as those listed below: (a) When you place an order in our shop, we provide the necessary information to our payment proceeding partner Paypal to fulfil the order. Please check the full Paypal Privacy Terms. (c) When your product is delivered through our logistic partner DHL, we provide the necessary information to process the delivery. Please check the full DHL Privacy information. (d) When you are entering a VAT number during the checkout process, your VAT number will be passed to VIES, our VAT validation provider. No other personal identifiable information will be passed on to this service. (e) When allowed or required by law, we may share as well your Personal Data according to the conditions provided for by these laws.
6. Retention of data
We will retain your information as long as your account is active, as necessary to provide you with the services or as otherwise set forth in this Policy. We will also retain and use this information as necessary for the purposes set out in this Policy and to the extent necessary to comply with our legal obligations, resolve disputes, enforce our agreements and protect DDOTT’s legal rights. We also collect and maintain aggregated, anonymized or pseudonymized information which we may retain indefinitely to protect the safety and security of our Site, improve our Services or comply with legal obligations.
7. How do we protect your data
We take all reasonable steps to protect your Personal Data, including internal and external security, restricting access to Personal Data to those who have to know, maintaining technology products to prevent unauthorized computer access and regularly reviewing our technology to maintain security. Please note however that We cannot guarantee absolute security for your Personal Data, to the extent that Personal Data retention and electronic transmission involves certain risks.
8. Your Rights
We are glad to provide access to all Personal Data we hold about you. Contact us if you like to exercise the following rights:
8.1. Right to be informed of Personal Data processed by us.
8.2. Right to access your Personal Data in a structured, common and machine-readable format.
8.3. Right to rectification/correction of your Personal Data saved by us (please note the Licence Holder can not be changed).
8.4. Right to erasure/restriction of your Personal Data saved by us unless our processing is necessary to exercise our right of freedom of expression and information, to fulfil legal obligations, for reasons of public interest or to exercise, assert or defend legal rights.
8.5. Right to revoke your consent given to us at any time. The lawfulness of data processing until the revocation is not affected.
8.6. Right to lodge a complaint with the data protection authority in your jurisdiction.
10. How to contact us
If you would like to access, correct, amend or delete any Personal Data we have about you, register a complaint or simply want more information, contact our Data Protection Officers at email@example.com or by mail at: DDOTT, Re: Dominik Thieme, Carrer de Santa Eulàlia 21, 1ª, 08012 Barcelona, Spain